SHIPPING

At Arkon Shopping, we are dedicated to delivering your order promptly and reliably — wherever you are in the world. We understand that timely and transparent shipping is crucial for your shopping experience.

Global Shipping Coverage

We proudly offer international shipping to most countries. Whether you're placing an order locally or internationally, we ensure a smooth and efficient delivery experience. Shipping rates and estimated times are automatically calculated at checkout based on your location and the size/weight of your items.

Order Processing

All orders are processed within 1–2 business days. Once your order has been fulfilled and dispatched from our warehouses, you will receive a confirmation email that includes a tracking link, allowing you to monitor your shipment in real time.

Estimated Delivery Times

  • Domestic (U.S.): 3–9 business days

  • International: Delivery times vary significantly by destination but typically range from 7–21 business days. Please note that these are estimates and do not include potential delays due to customs clearance or local postal services.

High-Demand Products & Oversized Items

Certain items, especially large furniture pieces or those experiencing high demand, may require additional delivery time due to specialized logistics, seasonal peaks, or supplier-related delays. For oversized items, delivery may involve freight carriers and require scheduled delivery appointments. In such cases, rest assured your item is in transit, and our team is available to assist with any concerns and provide updates.

Tracking Your Order

A tracking number will be sent to you via email as soon as your order ships. You may also track your order anytime by logging into your Arkon Shopping account on our website.

Customs, Duties, and Taxes (International Orders)

For international shipments, please be aware that your order may be subject to import duties, taxes, and customs fees levied by the destination country. These charges are typically not included in the item price or shipping cost calculated at checkout. Customers are responsible for paying any applicable customs duties, taxes, and fees upon delivery. We recommend contacting your local customs office for more information regarding these potential charges before placing your order.

Delivery Issues & Support

If you encounter any issues with your delivery, such as significant delays, missing packages, or damaged items upon arrival, please contact our dedicated support team immediately at info@arkonshopping.com. Please provide your order number and a detailed description of the issue, including photos if the item is damaged. Our team is available 24/7 and will work diligently with the shipping carrier to resolve the problem and ensure your satisfaction.

Need Assistance?

If you have any questions about your delivery or tracking details, our dedicated support team is available 24/7. Contact us at info@arkonshopping.com and we’ll be happy to help.